Customer oriented process

Being an important part in project management processes, customer relationship requires more attention paid by the project team. Customer oriented project management process is a way to manage customer relationship in a project effectively.

客户关系作为项目管理过程中的重要方面需要引起项目实施团队的高度重视，面向客户的项目管理过程是在项目实施中管理客户关系的有效方法。

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Customer Oriented Project Management Process

面向客户的项目管理过程

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For mending the old methods, the customer value oriented business process improvement method ( CVO-BPI) is put forward.

针对现有方法的缺陷，提出一种新的面向顾客价值的业务过程改进方法（CVO-BPI）。

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For mending the old methods, the customer value oriented business process improvement method ( CVO-BPI ) is put forward.

针对现有方法的缺陷, 提出一种新的面向顾客价值的业务过程改进方法 ( CVO-BPI ).

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Firstly this thesis defines process integration-oriented supply chain quality management system, analyzes the main processes such as purchasing, quality design, quality control and customer oriented service process, and studies their vital problems.

基于供应链的角度，提出了面向过程集成的质量管理系统的体系结构，以采购过程、质量设计过程、质量控制过程、面向顾客的服务过程为研究对象，对其中的关键问题进行了研究。

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For establishment of this system, the auto company need use the process measure to recognize customer-oriented process, management process and supporting process and design process performance target to build quality system frame by document, in considering the practical situation.

汽车企业构建TS16949质量体系，需结合企业实际，运用过程方法识别顾客导向过程、管理过程和支持过程，设计过程绩效指标，搭建文件化质量体系框架。

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